If you are one of the early ad and excitedly reached for the Generative Fill tool, only to be met with the dreaded message: “An Error Occurred During Image Generation” (Request_Task: 400 Bad Request)? This frustrating error message can leave you feeling stuck and unsure how to proceed.
This article will guide you through troubleshooting this common error and get you back to using Generative Fill’s magic touch in no time.
Common Causes and Solutions
Here are some of the most common culprits behind this error message, along with detailed, step-by-step solutions to get you back on track:
Cause No.1 – Internet Connectivity
Generative Fill relies on Adobe’s servers to work its magic. So, the first step is to check your internet connection. Make sure you’re online and have a stable connection. Here’s how to troubleshoot your internet:
- Verify connection: Look for the Wi-Fi or ethernet symbol in your taskbar (Windows) or menubar (Mac). If it’s not connected, click on it and choose your network.
- Check signal strength: A weak signal can cause connection issues. Move closer to your router or try using a wired ethernet connection for a more stable connection.
- Restart router/modem: Sometimes, a simple restart can fix temporary glitches. Locate your router and modem, and unplug them from the power outlet for about 30 seconds. Then, plug them back in and wait for them to fully boot up (usually takes a couple of minutes).
- Run an internet speed test: If the connection seems established but feels sluggish, visit a website like https://www.speedtest.net/ to check your internet download and upload speeds. Slow speeds can also affect Generative Fill. Contact your internet service provider (ISP) if the speeds are significantly lower than what you’re subscribed to.
Cause No. 2 – Outdated Software
An outdated version of Photoshop can sometimes lead to Generative Fill errors. Luckily, the fix is simple! Just update Photoshop to the latest version. Here’s how:
- Open the Creative Cloud desktop app. This app should be running in the background if you have Photoshop installed. You can usually find it in your taskbar (Windows) or menubar (Mac).
- Navigate to the “Apps” section. Click on the “Apps” tab within the Creative Cloud desktop app.
- Locate Photoshop. You should see a list of installed applications. Find “Photoshop” on the list.
- Check for updates. If an update is available, you’ll see an “Update” button next to Photoshop. Click on the button to initiate the update process.
- Follow the on-screen instructions. The Creative Cloud app will guide you through the update process. It might involve restarting your computer once the update is complete.
Cause No. 3 – Selection Complexity
Generative Fill works best with clear and well-defined selections. If your selection is very complex or contains intricate details, it might overwhelm the tool.
Try simplifying your selection by outlining a cleaner area around the object you want to remove. Here’s how to refine your selection:
Use the selection tool of your choice. Photoshop offers various selection tools like the Lasso Tool, Elliptical Marquee Tool, or Rectangular Marquee Tool. Choose the tool that best suits the shape of the object you want to remove.
Create a clean selection. Carefully outline the object you want to remove, ensuring you have a clear and defined border around it. Avoid selecting unnecessary background details.
Refine the selection (optional). If your selection isn’t perfect, you can use tools like the Refine Edge brush to further clean up the edges and remove any unwanted areas from the selection.
Cause No. 4 – Adobe Server Overload
In rare instances, Adobe’s servers might be experiencing temporary overload, which can cause Generative Fill errors. If the above solutions don’t work, try waiting a while and then attempting to use Generative Fill again. There’s no specific timeframe here, but waiting for an hour or two might be enough for the server load to ease up.
Conclusion
By following these tips and understanding the potential causes of the “An Error Occurred During Image Generation” message, you can effectively troubleshoot Generative Fill issues and unleash its potential to enhance your Photoshop workflow.
Remember, a little troubleshooting and experimentation can go a long way in achieving seamless and impressive results with this powerful tool.
Further Readings
Generative Fill in Photoshop Beta – Common Questions & Answers