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	<title>PSD Vault - Extra Unique Adobe Photoshop Tutorials &#187; support</title>
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		<title>The Mystery Behind Psdvault.com&#8217;s 16hrs Downtime 31/01/09 &#8211; 01/02/09</title>
		<link>http://www.psdvault.com/vault-news/the-mystery-behind-psdvaultcoms-16hrs-downtime-310109-010209/</link>
		<comments>http://www.psdvault.com/vault-news/the-mystery-behind-psdvaultcoms-16hrs-downtime-310109-010209/#comments</comments>
		<pubDate>Sun, 01 Feb 2009 13:22:53 +0000</pubDate>
		<dc:creator>James Qu</dc:creator>
				<category><![CDATA[Vault News]]></category>
		<category><![CDATA[downtime]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[If you happened to bump into PSD Vault between 10:00PM yesterday to 14:00PM Australian Eastern Standard time, you will see an extremely unfriendly message says: "This account has been suspended, please contact sales/support immediately."

Thank goodness now everything is back to normal. But please allow me to offer my sincere apology to any inconvience/unhappiness this may cause, and let me explain the mystery behind psdvault.com's 16hrs downtime.]]></description>
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<p>If you happened to bump into PSD Vault between 10:00PM 31/01/09 to 14:00PM 01/02/09 Australian Eastern Standard time, you will see an extremely unfriendly message says:</p>
<p><strong>&#8220;This account has been suspended, please contact sales/support immediately.&#8221;</strong></p>
<p>Trust me, I nearly got a heart-attack when I saw this message myself this morning.</p>
<p>Thank goodness now everything is back to normal. But please allow me to offer my sincere apology to any inconvience/unhappiness this may cause, and let me explain the mystery behind psdvault.com&#8217;s 16hrs downtime.</p>
<ol>
<li>Ok firstly I tried to install <a href="http://demo.featplug.com/">this plugin</a> (no offence to the designer of this plugin, but it just doesn&#8217;t work for me) for PSD Vault, however the installation was proved to be fatal and resulting the crash of my database.</li>
<li>Then the whole server got affected and <a href="http://www.jumba.com.au" target="_blank">my hosting company</a> has to act quickly and suspend my account. This is a reasonable action of course, but I started to think about</li>
<li>I manage to contact the technical support and was granted temporary access to my site (only for 30 minutes), however it was enough to remove deactivate that plugin and reinstall Wordpress.</li>
<li>Problem solved and the site went back on!!!!</li>
</ol>
<p>Well that was it, I guess it&#8217;s just part of life, hopefully I won&#8217;t have it again :)</p>
<p>Btw, I&#8217;m wondering how many of you have been through this sort of problem before?</p>
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		<title>Merry Christmas and What&#8217;s New in 2009!</title>
		<link>http://www.psdvault.com/vault-news/merry-christmas-and-whats-new-in-2009/</link>
		<comments>http://www.psdvault.com/vault-news/merry-christmas-and-whats-new-in-2009/#comments</comments>
		<pubDate>Wed, 24 Dec 2008 13:04:03 +0000</pubDate>
		<dc:creator>James Qu</dc:creator>
				<category><![CDATA[Vault News]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[plan]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[Dear PSD Vault visitors, I would like to wish you all a very happy Christmas and may all your wishes come true!

Taking this opportunity, I would also like to talk about what I would like to have on PSD Vault in 2009, as I continue to make PSD Vault bigger and better for you. 

Meanwhile, if you have any suggestion to PSD Vault, simply drop me a comment on this post or contact me via the contact form. Thanks!]]></description>
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<p>Dear PSD Vault visitors, I would like to wish you all a very happy Christmas and may all your wishes come true!</p>
<h3>PSD Vault is 5 Weeks Old!</h3>
<p>PSD Vault is now 5 weeks old and so far it has enjoyed continual growth &#8211; As of 23/12/08, I had over <strong>120,000</strong> page views from <strong>154 Countries and Territories</strong> around the world. Average daily page view has increased from around 1,500 in November to <strong>3,500+</strong> in December!</p>
<p>All these can not be achieved without your support, and for that I thank you!</p>
<h3>What&#8217;s New in 2009?</h3>
<p>For the New Year, I would like to do three things here on PSD Vault:</p>
<ol>
<li>Create a <strong>freebie section</strong> where I will periodically publish some free texture/stock photos created by me, and you will be able to download them for your own design use</li>
<li>Set up a <strong>Flickr group</strong> for PSD Vault where you could join and share your design works and inspirations with the rest</li>
<li>Hold Seasonal <strong>Design Competition</strong> with some cool prizes to be won!</li>
</ol>
<p>And of course, I will keep publishing quality and easy-to-learn Photoshop Tutorials as usual, and hopefully they will give you an extra boost for your creativity!</p>
<p>Meanwhile, if you have any suggestion to PSD Vault, simply drop me a comment on this post or <a href="/contact">contact me</a>.</p>
<p>Last but not the least, I would like to again wish you all a very safe and happy Christmas, and thanks for all your support!</p>
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